I would like to thank you for the exceptional customer service I received from RC Imaging. I never imagined that writing a product review of the x-ray step would result in the president of the company reaching out to me personally to address my concerns. RC Imaging heard me and modified the step so that it is more in line with what my needs are. I am very appreciative of how willing they were to work with me. This level of customer service shows a real commitment to customer satisfaction.